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It’s our pleasure to announce the launch of our new website!

It’s our pleasure to announce the launch of our new website! The Sol Ecolution website is the go-to platform for up-to-date information on our ongoing and completed projects and an outline of our services, commercial solar offering and retail solarization. To learn more about what we do, users can also engage with our interactive map showcasing our regional footprint.

Sol Ecolution’s new website allows us to engage directly with our customers while displaying the scope of our sustainable energy work. Visit our website at https://bit.ly/3TiIYgY and feel free to reach out to us with your queries and/or suggestions.

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Sol’s JOURNIE Rewards
Sol’s JOURNIE Rewards was launched in Cayman on November 8, 2022. 
Sol has introduced an exciting new program designed to reward customers of its network of Esso-Branded Service Stations. The new program, called “JOURNIE Rewards” gives customers a chance to win prizes every month. Every time customers fuel up or make in-store purchases at any of the Esso-Branded Service Stations, they will be eligible to enter and win Grand prizes ranging from cruises for two, plane tickets for two, Electricity vouchers and more. In addition to these prizes, up to 50 additional lucky customers can win $50 vouchers for fuel, groceries and more, every month. 
 
To enter for a chance to win, customers must first register to become JOURNIE Rewards members, through a simple, one-time sign-up process. Customers can either scan a QR code with their mobile device or visit the JOURNIE Rewards website, enter their contact information and they are a registered JOURNIE Rewards member.
 
Commenting on the JOURNIE Rewards program, Rosalind Robinson, General Manager, Sol Petroleum Cayman Islands Limited, noted that the program is an opportunity to reward their customers for their loyalty to the brand.  
She added that “the JOURNIE Rewards program allows us to continuously add value to our customers’ lives and reward them. Now, every time our customers make a purchase, they will have the added benefit of a chance to win big prizes every month. Sol is delivering on its commitment to energize the communities in which it operates by giving back to its customers in a meaningful and tangible way.”
 
Customers who are interested in learning more about JOURNIE Rewards can visit journie.com/cayman for more details about the program.
 
The Esso brand is a trademark of ExxonMobil Corporation and is used under license
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Sol Wins Big at the 2022 Institute of Dominica Customer Service Awards

Sol Wins Big at the 2022 Institute of Dominica Customer Service Awards

 

Dominica, October 4, 2022 – Sol EC Ltd (Sol) was declared the Best Customer Service Innovator Organization by the Dominica Institute of Customer Service at the organization’s 2022 Service Excellence Awards. The prestigious award was presented to Sol for its innovative remote monitoring devices that give customers a convenient way to monitor their cooking gas (LPG) level from any smartphone device. The award also serves to acknowledge Sol’s use of smart technology through the Otodata app and investing in Service Learning for frontline service staff.

 

Ms. Deborah Edward, General Manager for SOL EC LTD St. Lucia & Dominica, was the recipient of the Customer Service CEO award. In her acceptance speech, Ms. Edward thanked several of her Sol team members for their help along her journey to foster a culture of customer excellence within Sol. She further expressed her appreciation, stating that “this win is for our team who gives 100% every day, our customers who choose Sol over and over, and our Company for trusting me to lead with purpose and on purpose!”

 

Ms. Edward was joined by Nedson Defoe, who works at Sol in the capacity of Driver/Plant Attendant, and Fearn John Baptiste, Assistant Accountant at Sol, who took home the awards for Customer Service Champ and Customer Service Professional respectively. In all, Sol walked away with four of the nine awards, making it the most awarded company in the 2022 Service Excellence Awards.

 

Service Excellence Awardees in the individual categories are selected through a process whereby customers take surveys to share feedback based on their customer experiences at several organizations. These organizations are then invited to nominate members for the various categories and, finally, the institute contacts the organizations’ customers to verify their submissions based on their past engagement with the nominees.

 

President and Co-Founder of the Institute of Dominica Customer Service, Mrs. Natasha Yeeloy-Labad, assured that their board of directors is “committed to transforming, advocating and providing the muscle around sharing with businesses the benefits of service literacy.” She continued by indicating her confidence that Dominica “is completely worthy of the honor of service excellence and we must facilitate an enabling environment for making her a haven of service excellence.”

 

Commenting on Sol’s big wins at the awards, Ms. Edward noted that Sol is a world-class organization offering world-class service, and that the company invests significant resources of time, money and training to ensure its customers in Dominica and across the region receive quality service. “Sol has a deep commitment to the communities in which we live, work and play”, she said, “and our core values of safety, integrity, community and respect have a tremendous impact on the way that we do business.”

This year marks the 2nd instalment of the Institute of Dominica Customer Service’s Service Excellence Awards and the first gala event in recognition and celebration of the awardees. Ms. Edward says that Sol intends to continue its long tradition of customer excellence into the future and thanked the Dominica Institute of Customer Service for recognizing Sol’s commitment to customer service.

 

 

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The Sol Group is a leading petroleum company, operating in 23 countries across the Eastern Caribbean, Jamaica, Puerto Rico, Dominican Republic, Bermuda, Bahamas, Cayman, Belize, Guyana, St. Croix, Suriname, French Guiana, Martinique and Guadeloupe. Sol supplies fuels, lubricants, bitumen, and LPG through an extensive service station network, with marine, aviation and commercial operations in the Caribbean. For more information, visit www.solpetroleum.com

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