The third annual Gold Retailer Conference was held in Orlando, Florida June 12-14, 2018 at the Walt Disney World Boardwalk Hotel. The conference, which is intended to reward and recognize our outstanding retailers from around the region, hosted over 25 different retailers and their guests. The conference was a great forum for best practice sharing and networking, while also including elements of team building and fun!
The first day of the conference began with a welcome dinner on June 12, followed by a training session the next day. This session, which focused on Employee Engagement, was presented by the Disney Institute, and included insights on hiring, training, retaining and incentivising the best employees. A special feature of this year’s event was the use of the Attendify app, which evolved into a major part of the Gold Retailer Conference’s success. It was user-friendly and helped attendees to stay informed and share photos and memories over the weekend.
The grand finale was the Sol Golden Awards Gala which was held on June 14, in a theatre space at the Animal Kingdom park and included a private showing of the Festival of the Lion King show. All guests commented on how amazing this year’s event was and as a result are be working hard to qualify again for next year’s event.

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