Sol is an integral member of the South Church Street and wider Cayman community, with which it has grown over the past fifty-seven (57) years. Sol sincerely apologizes for the inconvenience caused by the Jackson Point incident and the displacement of its immediate neighbours.
During the incident, some residents of the South Church Street area were unable to return to their homes due to evacuation orders issued by Police and Fire Services and had to seek alternative lodging. Sol strives to be a good neighbor and support the communities within which it operates. As part of its commitment to the community, Sol confirms that it will compensate residents, on an ex-gratia basis, for direct out of pocket expenses related to alternative accommodation incurred by residents who were not allowed to return to their homes on the evening of July 23rd. Sol is asking that affected residents submit their reimbursement claims to the company’s main office. The claim should include a copy of the invoice detailing the cost of the alternate accommodation for July 23. Residents are also asked to submit a utility bill or other proof of address showing that they reside in the affected area.
Sol reiterates its gratitude to the Emergency Response Teams and to the community and its neighbours for their patience and understanding and remains committed to the safety of its community and the Cayman Islands.
The contact details of Sol’s Special Support Team number are:
512 South Church Street
Grand Cayman, Cayman Islands
1 (345) 949-8373 phone
1 (345) 949-7224 fax